The importance of market research | eBoss Commerce

How My Son Turned Market Research into a $250K Business

The Story Behind Riley’s Seiko-Modded Watches

When my son Riley first had the idea to sell Seiko-modded watches, we didn’t just jump in and start building a website. We took a step back and asked ourselves the most important question: Is there really a market for this?

It’s one thing to have an idea — it’s another to make sure people actually want what you’re offering. So, we rolled up our sleeves and got to work.

We started by digging deep into online communities — places where watch enthusiasts gathered. We spent hours reading through conversations on watch forums, scrolling through Facebook groups, and exploring Reddit threads. These communities were filled with passionate people who knew what they wanted, and they weren’t shy about sharing their frustrations or dreams.

Here’s what we discovered: people loved the style and prestige of luxury brands like Rolex. But let’s face it — spending tens of thousands on a watch isn’t practical for everyone. That didn’t stop watch lovers from craving that luxury look. At the same time, we saw countless posts praising the reliability and mechanical beauty of Seiko movements. Seiko had earned trust for its quality, but their designs didn’t always deliver the bold, vintage feel people admired.

 

How my son turned market research into a $250,000 business

 

That was our lightbulb moment.

The gap was clear: there were watch enthusiasts out there who wanted a vintage-inspired timepiece with solid craftsmanship — without the price tag that made their wallets cry. Riley’s idea wasn’t just a passing thought anymore. It was a business opportunity.

But we didn’t stop at identifying the gap. We started asking deeper questions:

  • What exactly do these watch lovers care about?
  • How much are they willing to pay for a well-crafted, custom modded watch?
  • What materials and finishes matter to them?
  • How important is exclusivity or custom design in their buying decision?

We paid attention to their answers — every forum comment, every product review, every wishlist thread. It was all valuable insight that helped us shape our offer.

Once we understood the market inside and out, we focused on our positioning. We didn’t want to just be “another watch seller.” We wanted to be the brand for enthusiasts who appreciate vintage design, value mechanical excellence, and love owning something unique.

That’s how our unique selling proposition came to life: Vintage-inspired, custom-built watches powered by trusted Seiko movements — for watch enthusiasts who refuse to compromise.

And you know what? That clear focus made all the difference.

We spoke directly to our audience’s desires, used language they connected with, and offered exactly what they were looking for — even if they didn’t know it yet. The results? Riley’s business went from an idea to a thriving e-commerce store, growing from zero to $250,000 in just 12 months.

The lesson: great businesses aren’t built on ideas alone. They’re built on listening, researching, understanding, and filling a gap with something people genuinely want. Riley’s success wasn’t luck — it was thoughtful market research, paired with passion and action.

If you’ve got an idea, start by listening. The market will tell you exactly what it needs — you just need to pay attention.

Resources:

Yes. I want to start an online business!

Start a Free Shopify Trial & 3 Months of Shopify for $1/month

Back to blog

Leave a comment

Please note, comments need to be approved before they are published.

Our Latest Blogs

Market Research — Know Your Audience and Find Your Perfect Opportunity

Market Research — Know Your Audience and Find Your Perfect Opportunity

You have an idea — that’s exciting! But here’s where things get real:...
The importance of market research | eBoss Commerce

How My Son Turned Market Research into a $250K Business

The Story Behind Riley’s Seiko-Modded Watches When my son Riley first had the...
30 Best Online Business Ideas for 2025

30 Best Online Business Ideas for 2025

Let’s talk. You’re here because you want more freedom, more income, and the...
20 Side Hustle Ideas to Earn Extra Money

20 Side Hustle Ideas to Earn Extra Money

Let’s be real — who couldn’t use a little extra cash these days?...